Returns & Exchanges

At Ikyem, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If your purchase doesn't perfectly fit your space, we are here to help you find the right piece or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture items.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.